EfficienC enables the efficient scheduling of patients for their appointments, validates and updates waiting lists, sends out reminders and refills any cancellations automatically, reduces Do Not Attend rates (“No Shows”) at hospitals, and significantly improves the efficient throughput of outpatients, thereby cutting waiting lists.
The system also provides vital management information and timely, low cost information on the quality, efficiency and outcomes by consultant, specialty and hospital. It also provides patient satisfaction data and gives hospitals feedback on the patient experience. It is can also be used to schedule nursing staff in the hospital.
EfficienC is not to be mistaken for a simple SMS reminder system as the built in automation and patient interaction functionality far exceeds this simple model, offering far greater success, and is proven to reduce hospital outpatient appointment waiting lists by up to 15% and reduce Do Not Attend rates (“No Shows”) by up to 50%.